Announcements
Faculty Appointments and Promotions
Beatrice Cindy Knall, Ph.D. was appointed Affiliate Assistant Professor in the Department of Pathology effective July 1, 2006. Dr. Knall received her Ph.D. in Microbiology and Immunology in 1994 at the University of Colorado Health Services Center. She held a Post-doctoral fellowship at the National Jewish Medical and Research Center in Denver, Colorado from 1994 to 1999. Dr. Knall has been Clinical Research Assistant Professor in the Department of Pathology at the University of New Mexico since 1999 and Clinical Assistant Professor in the University of New Mexico's College of Pharmacy since 2001.
Dr. Knall joined the faculty of the WWAMI Biomedical Program at the University of Alaska Anchorage at the rank of Assistant Professor in 2005. She teaches the Molecular and Cellular Basis of Disease to first year Alaska WWAMI medical students. In addition to her teaching duties she will be developing her own research program in our Department. Her primary research focus is in innate immunity and she is expected to be a great benefit to our Department with her expertise in the area of inflammation.
Michael A. Laflamme M.D., Ph.D. was appointed Assistant Professor, effective July 1, 2006. Dr. Laflamme received his Ph.D. in Molecular Therapeutics & Toxicology from Emory University in 1998 and his M.D. from Emory University School of Medicine in 1999. Dr. Laflamme was a resident in the UW Anatomical Pathology Department Residency Training Program from 1999 to 2002. From 2002 to 2005, Dr. Laflamme served as a Postdoctoral Research Fellow under Dr. Charles Murry working on the role of exogenous and endogenous stem cells in myocardial repair. Since 2004, Dr. Laflamme has been an Acting Instructor in the Department of Pathology and an Attending Pathologist in the Cardiovascular Pathology Subspecialty Service at UWMC.
Dr. Laflamme is an expert diagnostic cardiovascular pathologist and stem cell biologist. He will instruct medical students and residents and perform clinical services in Cardiovascular Pathology diagnosis.
Morayma Reyes M.D., Ph.D. was appointed Assistant Professor, in the Department of Pathology joint with Laboratory Medicine, effective July 1, 2006. Dr. Reyes received her Ph.D. in Immunology and Cancer Biology in 2001 and her MD in 2003, both degrees from the University of Minnesota. She was a resident in the UW Residency Training Program from 2003 to 2006. During her residency training, she worked with Dr. Jeff Chamberlain on endothelial and muscle stem cells. Since 2005, Dr. Reyes has been an Acting Instructor in the Department of Laboratory Medicine.
Dr. Reyes is an expert on stem cell research, she is the first author of four publications and a co-author of 11 publications on the subject of stem cell research. Additionally, she is a co-inventor on four US patent applications. Dr. Reyes's laboratory will be located at South Lake Union, where she will join the Institute for Regenerative Medicine group.
Robert A. Smith, Ph.D. was appointed Research Assistant Professor in the Department of Pathology, effective July 1, 2006. Dr. Smith received his Ph.D. in Biochemistry at the University of Montana in 1997. He joined the laboratory of Dr. Bradley Preston as a postdoctoral fellow in 1998 and became an Acting Instructor in 2003. His research has focused on retroviral replication and mutagenesis and he is interested in the pathogenesis of AIDS. Dr. Smith has played a central role in leading Dr. Preston's lab HIV research effort.
Since joining Dr. Preston's lab, Dr. Smith has published seven papers in peer-reviewed journals. He has also given many presentations at national meetings, and is heavily involved in the teaching of graduate students and post-doctoral fellows.
Randall Woltjer M.D., Ph.D was appointed Assistant Professor effective July 1, 2006. Dr. Woltjer's appointment was unanimously recommended by the Department's Appointments and Promotions Committee. Dr. Woltjer received M.D. and Ph.D. degrees after completing the Medical Scientist Training Program at Vanderbilt in 1994. Dr. Woltjer was an Acting Assistant Professor with Dr. Tom Montine's group and was part of Dr. Montine's original team that moved from Vanderbilt University Medical Center to the University of Washington in 2002. At that time he had just finished his fellowship training in Neuropathology and had just been grated a K02 award. Since joining UW Pathology faculty, Dr. Woltjer passed his Neuropathology Board certification and has published several peer reviewed manuscripts.
Dr. Woltjer will instruct medical students and residents and perform clinical services in Neuropathology with Drs. Nancy Kiviat and Tom Montine.
The following faculty members were promoted on July 1st:
- Peggy Porter, M.D. to Professor
- Robert Hevner, M.D., Ph.D. to Associate Professor
- Brian Rubin, M.D., Ph.D. to Associate Professor
- Jing Zhang, M.D., Ph.D. to Associate Professor
- Mary Disis, M.D. to Adjunct Professor
- Andre Lieber, M.D., Ph.D. to Adjunct Research Professor
UW Medicine at 815 Mercer - Brotman Building


UW Medicine at 815 Mercer has been called many things - SLU, Blue Flame, etc - until now. In May, the University of Washington Board of Regents approved a resolution officially renaming the facilty at 815 Mercer, the
Brotman Building in honor of University of Washington Regent Jeff Brotman and his wife, Susan Brotman. The name change is in recognition of the Brotmans' ongoing support of the University and the School of Medicine.
2006/2007 Resident Didactic Lecture Series
Below is the tentative schedule for the 2006/2007 Resident Didactic Lecture Series:
Mechanisms of Disease: A Case-Oriented Introduction to the Study of Human Diseases
All talks are Tuesdays starting at 8:00 AM in the UWMC, NE-110 Conference Room.
Lecture titles TBA.
2006
September 12:
Peter Byers, M.D., Professor
October 10:
Charlie Alpers, M.D., Professor
November 14:
Nancy Kiviat, M.D., Professor
December 12:
Bob Hevner, M.D., Ph.D., Assistant Professor
2007
January 9:
George Martin, M.D., Professor Emeritus
February 13:
Nelson Fausto, M.D., Professor and Chair
March 13:
Larry True, M.D., Professor
April 10:
Melissa Upton, M.D., Associate Professor
May 8:
Ray Monnat, M.D., Professor
June 12:
Tom Montine, M.D., Ph.D., Professor
Grants.govImplementation of electronic grants submission is fast approaching. Please review the
grants.gov presentation for critical information on how the system will work.
Save the Date
2006 Pathology Retreat September 15-16, 2006 at the Sleeping Lady in Leavenworth, Washington. All faculty, residents, post-docs, grad students, and selected staff members are invited to attend.
Dawg Daze Freshman Orientation The annual University of Washington Freshman Orientation is Tuesday, September 26th from 11:00 AM to 2:00 PM. Numerous campus events are scheduled including UWMC activities hosted in the Health Sciences Center lobby and courtyard.
2006 Department of Pathology Holiday Party Wednesday, December 13, 2006 from 3-5 pm at the South Campus Center, Portage Bay Room. All Department of Pathology employees are invited to attend.
2007 Dermatopathology Conference The 2007 Dermatopathology Conference is tentatively scheduled for Saturday, May 19, 2007 at the UWMC. Please watch this space for new conference information.
2007 Pathology Retreat August 24-25, 2007 at the Sleeping Lady in Leavenworth, Washington. All faculty, residents, post-docs, grad students, and selected staff members are invited to attend.
SAM Olympic Sculpture Park Opening
The Seattle Art Museum (SAM) recently announced that the opening weekend for the Olympic Sculpture Park currently under construction along the downtown waterfront will be October 28-29, 2006. Opening weekend events are free and open to the public.
Please visit the
SAM website for more information on the museum and the Olympic Sculpture Park.
In the News
Nelson Fausto: Liver Damage Research
Nelson Fausto, M.D., Professor and Chair of the Department of Pathology, was recently featured on the front page of the Seattle Times for his research on how to repair damaged livers with stem cells. Please visit the
Seattle Times to read the entire article by Warren King.
University Tower - Hotel Deca
A popular University District hotel is getting a face-lift and new identity thanks to a $2 million renovation to be completed by this fall. When the renovation is complete, including a remodel of a 5,500 square foot banquet area, the University Tower will become the Hotel Deca. Please visit the
Puget Sound Business Journal for details.
New Local NPR Station
Starting this July, NPR fans in King County will have another National Public Radio option: KXOT 91.7-FM out of Tacoma. The new station will feature alternative NPR programming aimed at younger audiences. Please visit the
Puget Sound Business Journal for more information about the station.
SLUG Poster Show Recap
Chuck Murry presented the inaugural keynote address at the 1st Annual SLUG (South Lake Union Group) Poster Show on June 8, 2006. Dr. Murry spoke about his lab's efforts to induce infarcted hearts to heal by muscle regeneration rather than scar formation. He highlighted progress in the use of human embryonic stem cells, and showed how the new environment at South Lake Union was fostering collaborations in physiology, molecular biology and imaging sciences.
 Chuck Murry and Alex Clowes |  Women in Science |
 Grad Student Leslie Caromile and her poster |  Distinquished Guests |
Over 150 people attended the poster show and lecture. 53 posters were submitted with the winners listed below:
- Anna Naumova, Vascular Imaging Lab, UW SLU
- Jonathon Golob, Murry Lab, UW SLU
- Lihua Chen, Clowes Lab, UW SLU
- Qinglang Li, Parks Lab, UW SLU
- Yuhua Liu, Schwartz Lab, UW SLU
- Jason Carnes, Stuart Lab, Seattle Biomedical Research Institute
A plaque acknowledging the winners will be posted in the lobby of the Brotman Building.
Special thanks to SLUG Chairs, Sean Kassim and Bill Mahoney, for organizing the event.
SLU Phase II Construction Update
Every month the Pathology Newsletter will feature photos of Phase II construction taken by Fiscal Operations Supervisor Cindy Lacer to keep you updated on progress at 815 Mercer.
These pictures depict the contractor's concern regarding contaminated soil. An outside vendor was hired to help monitor area and make sure that contaminated soil was hauled to a specific location and dealt with appropriately. The worker in lower right had a probe to measure the content of the soil, but he often examined the soil the old fashioned way - by smell.
Path People
Residency Program Graduation

Once again the faculty, residents and fellows, and guests gathered to send another group of newly trained pathologists into the work world. On June 8th they gathered for dinner at the University Club on upper campus to acknowledge the accomplishments of the residents and fellows and to celebrate some very special people.

Each year the residents select faculty and staff to honor for outstanding contributions to their education. For Anatomic Pathology, the residents and fellows selected Dr. Jolanta Kowalewska and Dr. C. Diana Jordan. They also selected Hong Vo, from the Gross Room, as AP Staff of the Year. In Laboratory Medicine, Dr. Theresa Nester was selected for the second year. In appreciation, each recipient received a certificate, their names engraved on plaques hung in Anatomic Pathology and Laboratory Medicine, and pink roses.

Throughout the years the graduation festivities have grown into traditions including a not-very-serious poster display. This year there were some oldies but goodies and a couple of new ones as well. The "Where's Larry?" poster kept people guessing and Dr. Kim Allison won the Starbucks gift card for her entry in the "Name the Alumni Who are Now Faculty" contest.
Last year a new tradition was born - the passing of the wand to from departing to incoming AP Co-Chief Residents. This year Dr. Don Tran and Dr. Charlie Sthapanachai had a few words of sage advice about surviving the next year as they handed off their duties to Drs. Kerstin Edlefsen, Munir Tanas and Dan Toweill. Dr. Hanif Pathan joined them on July 3. In Laboratory Medicine, Dr. Andy Hoofnagle handed over the reins to Dr. Geoff Baird.
Another tradition is the annual program spoof presented by the resident-comedian. Dr. Geoff Baird has held the title for the past three years. This year Geoff had us rolling in the aisles with his futuristic report on Dr. Jim Fine's attempts to fully implement the ORCA computer system. You can get in on the laughs by visiting the
Residents' IWeb Bulletin page with pictures and more from the graduation ceremonies.
So with the joyous graduation festivities and ceremony over, it is time to send the new graduates off to join the ranks of the nearly 500 University of Washington Department of Pathology Residency Program alumni.
Below is a list of where are our distinguished alumns are headed:
- Rosanna Abellar, MD - Bone and Soft Tissue Fellow (2005-2006) - is going to Women & Infants Hospital at Rhode Island Hospital in Providence where she will continue her training as a pediatric pathology fellow.
- Kim Allison, MD - AP/CP Resident, AP Co-Chief Resident (2001-2006) - is joining the Department of Pathology as the newest member of the Anatomic Pathology faculty.
- Stacey Berry, MD - AP Resident, Pediatric Pathology Fellow (2002-2006) - is returning to the Southwest in Tempe, Arizona as an associate pathologist at Clin-Path Associates.
- Erika Bracamonte, MD - Renal Pathology Fellow (2005-2006) - is going to Arizona Health Sciences Center to continue her training as a surgical pathology fellow.
- Kim Jewell, MD - AP/CP Resident, AP Co-Chief Resident (2001-2006) - is going to be a GI pathology fellow at UCLA in Los Angeles.
- Keith Loeb, MD PhD - AP/CP Resident, Hematopathology Fellow (1995-1999, 2005-2006) - is continuing on as a hematopathology research fellow in Laboratory Medicine.
- Morayma Reyes, MD PhD - CP Resident, CP Chief Resident (2003-2006) - will have a joint appointment with Laboratory Medicine and Pathology to continue her research interests.
- Steve Schmechel, MD PhD - AP/CP Resident, CP Chief Resident, Cytopathology Fellow (1998-2001, 2003-2006) - is joining the faculty in Laboratory Medicine and Pathology at the University of Minnesota.
- Charlie Sthapanachai, MD - AP/CP Resident, Hematopathology Fellow, AP Co-Chief Resident (1999-2006) - is moving to Eagle River, Alaska to join the staff at Southeast Alaska Pathology, Mat-su Regional Medical Center.
- Imran Umar, MD - Neuropathology Fellow (2004-2006) - is moving to New Brunswick, Canada to join the neuropathology staff at St. John Regional Hospital.
- Greg Wolgamot, MD PhD - CP Resident, AP Co-Chief Resident, Dermatopathology Fellow (2002-2006) - is joining the staff at Northwest Pathology in Bellingham.
Faculty Grant Award
Professor Dan Bowen-Pope recently received news that his lab will be funded by the Juvenile Diabetes Research Foundation [3 years for 165,000/year] for a grant titled: Regulation of Insulin Secretion by Phogrin and IA-2.
The grant abstract is as follows:
IA-2 and IA-2beta/Phogrin are closely related proteins that were first identified as the targets of auto-antibodies in Type I diabetics. Auto-antibodies against IA-2 and Phogrin are detectable in the majority of pre-diabetics, before overt disturbance of insulin/glucose levels or obvious loss of pancreatic beta cells, and are used clinically to diagnose a pre-diabetic state.
IA-2 and Phogrin are specifically localized to the insulin-containing secretory granules in pancreatic beta cells. This has strongly suggested that IA-2 and Phogrin play some role in regulating insulin secretion, but the nature of this role has remained mysterious because no enzymatic activity for Phogrin has ever been reported. We have found that Phogrin is able to dephosphorylate specific phosphatidylinositol phospholipids that are present in secretory granule membranes and in the nucleus. These phosphatidylinositol phospholipids function to localize specific proteins to the correct vesicle compartment and this plays a role in regulating the storage and release of insulin.
Our first goal is to test the hypothesis that Phogrin plays a role in regulating insulin release by regulating levels of phosphatidylinositols in secretory vesicles and the plasma membrane. We will further characterize the activity of recombinant Phogrin in vitro and the activity and physiologic function of phogrin transgenes expressed in pancreatic beta cell lines. Based on findings with mutant Phogrin, a potential specific inhibitor of Phogrin has been identified that we will test for activity.
The second goal of this application is to determine whether the sequence-related IA-2 protein also has phosphatidylinositol phosphatase activity. When insulin is secreted, some of the IA-2 in the secretory vesicle is cleaved and the putative catalytic domain moves into the nucleus. We will test the hypothesis that (like Phogrin) IA-2 has phosphatidylinositol phosphatase activity, and that this activity plays a role in regulating dense core vesicle formation and release and, after translocation to the nucleus, that it promotes insulin gene transcription. The proposed enzymatic activities of Phogrin and IA-2 provide steps at which the secretory pathway for insulin release may be mis-regulated in diabetes and/or manipulated for clinical benefit.
Catherine Alexander Retirement Party Recap
A standing room only crowd of over fifty people stopped by the Crow's Nest at the South Campus Center on June 30th to wish Catherine Alexander well on the occasion of her retirement. The party marked the end of Catherine's eventful twenty-year career with the Department of Pathology.
Dr. Fausto and Barb Peterson made some laudatory, emotional and humorous comments about Catherine's tenure with the department and presented her with several parting gifts, including a silver turquoise bracelet, a crystal engraving in the shape of a book, and a framed picture of Catherine and her new friend, Jorja Fox. Money generously donated by some of Catherine's colleagues for her retirement fund was also presented at the event.
Catherine recounted some of her most embarrassing stories and spoke about her positive experience with the 7 Habits of Highly Effective People training, poignantly noting the comments she wrote three years ago about where she would be now, causing many a tear to be shed and her daughter Elizabeth to run up to hug her.
Employee of the Quarter News
Dr. Fausto formally presented Winter 2006 Department of Pathology Employee of the Quarter Anthony Trotter with his letter of commendation and University Bookstore gift card at a brief ceremony in the PCS Server Room last month. Anthony's supervisors, Mike Middlebrooks and Kevin Fleming, joined Dr. Fausto in recognizing Anthony's exemplary work in the presence of all the servers that keep the department's information technology functions and demands operational.
Please take a few minutes to recognize the accomplishments of the top performers in your area. The deadline to submit a nomination for the 2006 Spring Employee of the Quarter Award is Monday, July 31, 2006.
Click here to submit your nomination.
All Department of Pathology classified and professional staff members are eligible to be nominated. Faculty, residents, post-docs, graduate students, and student assistants are not eligible, but are encouraged to submit nominations.
New AP Employee: Lillian Hawkins
Please welcome Lillian Hawkins to the Department of Pathology, Division of Anatomic Pathology. Lillian joined the department as a Program Assistant in the AP Front Office. Lillian just graduated from Shoreline Community College with honors and has been accepted into the Evening Degree Program at the UW. She'll be starting Fall Quarter to pursue a degree in sociology. Lillian worked previously in Housing and Food Services at the Husky Union Building. She is taking evening classes this summer along with working part time at the Shoreline Costco. But what keeps her really busy is her 20-month old son, Franco Hawkins. Lillian says she is able to do all this because of lots of family support. She is very excited to be here and enjoys the team work. Welcome Lillian!
Luke Roderic Berard
Steve and Trisha Berard are pleased to announce the arrival of their second son, Luke Roderic Berard, on June 23rd at Swedish Ballard Hospital. Luke tipped the scales at 10 lbs. 7 oz. and measured 22 inches long. Mom and Luke are healthy and resting at home with plenty of support from family and friends. Steve and 4-year old Jack, pictured with momma before the competetion arrived, are adjusting to having another boy in the house.
Photo Exhibits
Congratulations are in order for Fiscal Manager Toni Bennett on the occasion of her recent graduation from the UW Extension photography program. Toni received her photography certificate for the one year program last month and has been putting her degree to good use for the department, providing photography support for numerous Pathology events and functions.
Outside of work, Toni's talents have been on display at numerous photography exhibits in the area. If you'd like to check out some of Toni's most recent photographs (pictured right) available for viewing, the UWMC will be showcasing some of her work in the Skylight Gallery starting July 31st.
Distinguished Alumni Photo Exhibit
The Seattle Art Museum is currently featuring a large-scale photography exhibit by former Department of Pathology employee (est. 1950's to 1960's), Johsel Namkung. Please visit the
SAM website for details on his exhibit which runs through August 6, 2006.
HR News: Work/Life Events
Path HR Website
Introducing the new and improved
Department of Pathology Human Resources website. The updated site provides general employment information and direct access to resources regarding standard employment issues, including helpful instructions on how to navigate the University's cumbersome hiring process. Also included are useful links for new employee orientation, leave/time reporting, and holiday and payroll information.
Please bookmark this page.
Leave Time Reporting
For Classified and Professional Staff: The end of the fiscal year is upon us and it is time to get your leave balances up to date! To ensure you have current leave balances you MUST have all of your timesheets submitted and approved so that we can enter the data into the UW systems. If you are having troubles with your timesheets please feel free to contact the HR department with any questions (hr@pathology.washington.edu).
Timesheet Reminder
Just a friendly reminder: To receive your paycheck on time, timesheets for the 1st pay period of each month (1st - 15th) must be submitted and approved by noon on the 16th. Timesheets for the 2nd pay period of each month (16th - last day of month) must be submitted and approved by noon on the 1st. Due to defined University of Washington payroll schedules timesheets will not be accepted after noon on these days.
Transit News
New Parking and Transportation Fees
New University of Washington parking and transportation fees went into effect July 1, 2006
Single Occupant Vehicle permit (daytime parking permit): $254.76 per quarter
Daily Gatehouse Permit: $11 per day, $5 per evening after 4 p.m.
NEW VISA and Mastercard is now accepted at all campus gatehouses
E1 Daily Parking (located on Montlake Ave NE)
$2.78 (Husky Card Account debit)
$5 (cash)
Student U-PASS: $44 per quarter
Faculty/Staff U-PASS/Flexpass: $61.80 per quarter
Carpool Options
Faculty/Staff Carpool Permits: $54 per quarter
Pay-Per-Use-Parking (PPUP) carpools in the West Campus Garage - 90 cents
Gatehouse carpools (must have a U-PASS) - 90 cents
E1 Daily carpools - 70 cents per carpool
For a complete list of 2006-2007 fees, go to the fees section of the
Parking and Transportation website.
For more information on campus parking options, visit the main
UW Parking and Transportation website.
Stevens Way Road Closure
Construction work on Stevens Way continues through August 18, 2006. New road pavement and pedestrian walkways will be installed from Padelford to approximately the Art Building.
Construction will impact the following bus routes:
- Community Transit: All buses will be re-routed
- Metro: Routes 46 65, 75, 68 and 372 will not change
- Routes 205, 272, 277 and 373 will use the alternate route
- Construction re-route: Metro buses 205, 272, 277 and 373
All Community Transit buses will use stops on 15th Avenue NE and on NE Pacific Street as their main pick-up and drop-off locations.
Please contact Project Manager Ivan Turner at 206-221-4382 for more information.
Fremont Bridge Approaches Replacement Project
Please visit the
Fremont Bridge Approaches website for details on the bridge closures and how it may impact your communte, and construction updates.
Seattle Transit Tunnel
For construction updates on the Seattle Transit Tunnel and how it may impact your commute, please visit the
Seattle Transit Tunnel website.
Budget/Finance News
State Audits Begin
The State Auditors (SAO) have presented their plan for the Fiscal Year 2006 Audit. They will be spending most of their time focused on State compliance and federal assistance programs - primarily sponsored grants and contracts.
Areas of emphasis may include issues noted in last year's audit, such as Faculty Effort Certifications and Grant and Contract Certification Reports, in addition to:
- Cash Receipts/handling
- Inventory management
- Compliance with State of Washington requirements related to Travel,
disbursements, contracting, etc.
Please contact Ann Anderson or Internal Audit if you have any questions:
Ann Anderson: andera@u.washington.edu or 206-543-4993
Internal Audit: 206-543-4028
Procurement Card Program News
ProCurement Cards are not just for small dollar purchases any longer! The ProCard can be used for advertising placements, such as those placed in newspapers, periodicals, on radio and television and on the internet. These charges may exceed the $2000 transaction limit with approval. In addition, "event planning" expenses up to $10,000 may also be incurred.
Prior approval to incur these and other expenses above the $2000 transaction limit can be requested from ProCurement Card Services at procard@u.washington.edu or 206-543-5252. Remember to obtain any required departmental approvals, as appropriate.
More information can be found at the
ProCard website.
Fiscal Year 2006 Closing
While many budgets are not impacted by the fiscal year close (as opposed to a biennial close), Financial Services has posted the
calendar for year-end processing procedures.
Please contact Karen Long if you have any quesitons.
klong@u.washington.edu or call at 206-543-8831
PCS News
Upcoming Software Upgrades
In June it was announced that several software packages were going to be upgraded by the end of the month. Due to circumstances beyond PCS control the upgrades were delayed. They are now scheduled to be completed by the end of July.
PRODUCTS SCHEDULED FOR UPGRADE:
- Mozilla 1.7 to SeaMonkey 1.0.1 (a.k.a. Mozilla 1.8)
- Office 2003 to Office 2003 SP2 (Office 2000 installations will not be changed)
- Adobe (Macromedia) Flash Player to version 8
PCS will conduct a measured roll out of the software upgrade packages to minimize the possibility of widespread issues should a problem arise. All of the installations will occur silently after business hours via remote installation scripts. Our goal is to complete the upgrades with minimal, if any, impact to you.
Please submit a
Tech Request if you have any questions about the upgrades.
Tip of the Month
Occasionally the network will drop the connection between your computer and the servers. When this happens, you will typically receive a pop-up message on your screen stating "Delayed-write failure". To recover from this error state, simply log off and back onto your computer.